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Account Manager, Desktop

📁
Sales & Marketing
📅
19001009 Requisition #
Job Purpose

ICE Data Services, a subsidiary of Intercontinental Exchange, presents the unique opportunity for a full-time Account Manager to join a team responsible for surpassing sales quotas and meeting existing customer revenue retention goals.

Responsibilities
  • Responsible for supporting the ICE Connect suite of products (primarily Market Q, ICE IM, ICE Connect, WebICE and ICE Options Analytics) within an assigned territory (and/or assigned accounts)
  • Become an expert on the ICE Connect Product suite
  • Maintain relationships with existing users through trainings, floor walks, Web Ex sessions as well as become the “go to” person for all account inquiries
  • Decrease erosion within existing accounts through training and account analysis
  • Work with sales on both pre and post sales activities
  • Uncover leads for sales through daily activates
  • Manage new client roll outs and user set ups
  • Manage new feature roll outs and projects for all ICE Connect applications
  • Act as a liaison between sales, clients and product management including information on competitors and product feature requests

Knowledge and Experience
  • Bachelor Degree or equivalent work experience is required
  • At least 1 year Account Management experience for the desktop space
  • Knowledge of Futures and Options Markets
  • Understanding of key target industries, trends in industry, and emerging technologies




Intercontinental Exchange, Inc. is an Equal Opportunity and Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin or ancestry, age, disability or veteran status, or other protected status.

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