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Account Manager, Enterprise Sales

Sales & Marketing
19001350 Requisition #

Job Purpose

The Enterprise Sales (ES) Account Manager is responsible for proactively managing ongoing relationship for a territory of up to 6 accounts ranging in revenue from 5M to 60M in annual revenue.  The primary role of the ES Account Manager is to build trust based and value added relationships with key clients within the accounts they manage.   ES Account Managers are considered a key strategic point person that can speak on a strategic level with their assigned customers and represent all aspects of ICE Data Services.    AM is measured on revenue retention and growth with the goal of strengthening and enhancing long term client relationships. 

  • The AM will be responsible for all ICE Data Services revenue across all lines of business.  They will become proficient across all products and services.

  • Their main responsibility will be to manage and grow existing revenue base and mitigate risk and erosion to assigned base of accounts.  

  • The ES AM will work closely with the Global Relationship Manager (GRM) and the Regional Sales Executives (RSE) to further the strategic vision of the account, bring in RSE/GRM to new opportunities that the AM may uncover.  

  • Collaborate on large complex renegotiations and take lead on smaller tactical renegotiations.

  • The AM will take on a leadership role in the coordination of internal resources to ensure the successful execution of client initiatives and problem resolution. 

Knowledge and Experience
  • Extensive experience working within the financial services industry
  • Strong account relationship experience
  • Experience managing complex contract renewal-cycles
  • Strong presentation and inter-personal skills
  • Track record of client engagement
  • Previous Connectivity / Derivatives / Pricing and reference data knowledge - an advantage
  • Well-developed IT skills, especially MS PowerPoint & Excel
  • Salesforce knowledge

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