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📁
Product Development
📅
19000605 Requisition #
Job Purpose

The Content Control Analyst is part of a team whose function is to manage all workflows for the Feeds and Desktop businesses as they relate to data entitlement.  Amongst those functions are the proper definition of vendor services (both internal and external provider content) and the commercials associated with those, considerations for vendor reporting, data availability for customer billing, analysis of current entitlements and data usage trends, and the overall integrity of the content within our entitlement systems.  In addition the team also plays a support role in helping internal stakeholders and customers better understand the system and its various types of interfaces.

 

This can either be a Junior or Senior level role on the team based on experience.


Responsibilities

  • Work with Feeds and Desktop Product Management to gain a full understanding of new data services to be offered and how those need to be defined for entitlement.
  • Work with Governance in order to understand vendor reporting rules, costs, and use case definitions and how those affect our customers and our responsibility to report back to a multitude of vendors whose data we carry.
  • Define services in the entitlement system as per the commercial direction of the vendor, Product Management, and Governance
  • Implement changes to existing services as identified in the markets when it comes to vendor costs and reporting rules,
  • Analyze trouble spots in the daily entitlement maintenance workflow and work diligently to remediate issues as they are found.
  • Provide entitlement system use guidance for groups such as Sales, Pre-Sakes, Governance, Client Services, Delivery, and external clients
  • Work with Product Management and Development to identify and define possible system enhancement requirements

Knowledge and Experience

  • 3+ years working with market data entitlement in an administrative capacity.  Experience can be either at the vendor (redistributor) or at a consumer level (via systems like DACS, DART, etc.)
  • Good knowledge of vendor commercial concepts (exchange rules, use cases, reporting structures, etc.)
  • Good listening and analytical skills with the ability to absorb rules and/or reporting requirements as provided by our Governance, Content Acquisition teams, and Product Management teams
  • Solid communication skills with the ability to easily explain concepts to others including internal stakeholders and customers.
  • Ability to work in a fast-paced environment where managing many tasks at once is key
  • A self-starter who can quickly apply their existing experience to a brand new system that is proprietary to ICE

Preferred Qualifications

  • Experience using SQL for the creation of custom and/or ad-hoc reports
  • Experience creating business requirements relating to entitlement system enhancements based on feedback from stakeholders.

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