Data Operations Associate - Korean Language Requirement

21000404 Requisition #

Intercontinental Exchange (NYSE ICE) is a Fortune 500 company that operates global markets and clearing houses, and delivers information and technology designed to help companies around the world manage risk, access information and raise capital. We serve customers in over 70 countries with a team of world-class employees. We recruit passionate, knowledgeable professionals and offer a collaborative, results-oriented environment where they help build innovative solutions to help our customers thrive in global markets.

At Intercontinental Exchange, our diverse team is working to create and improve technology that solves market structure challenges for market participants around the world. Whether it’s designing and managing the tech infrastructure for global trading and clearing or developing leading-edge market data solutions, our teams are a critical part of global markets.

As we continue to grow and expand, we’re looking for motivated, results-oriented professionals who share our entrepreneurial spirit and commitment to improving the global marketplace. We offer a comprehensive and competitive compensation and benefits package to ensure the health and financial security of our employees.
Our Melbourne office is primarily focused on data collection for Equities, Funds and Derivative Instruments.. This role is pivotal to the data collection process. The data we maintain enables us to provide a variety of market trusted products to our clients. All our Analysts are multilingual and are assigned to a geographical territory depending on their spoken languages.


  • Researching, capturing and inputting market data in a timely and accurate manner for our covered markets
  • Identifying data quality issues, recommending procedural and technical changes to improve productivity and data quality for ICE Data Services
  • The Research Analyst will be expected to stay current in Industry initiatives and organizations that impact the data covered
  • Assist in ICE Data Services Data Quality Program
  • Address client inquiries on Asia Pacific Markets.
  • Confirm existing information and/or provide additional information when internal and external customers inquire about data discrepancies
  • Research information on initial sources and may have verbal discussions with underwriters, financial advisors, agencies, trustees, etc
  • Work with Data Collection and Product to achieve common goals of improving data quality, accuracy and timeliness
  • Communicate, verbal and written, with Customer Services and Evaluated Services
  • Maintain daily and monthly statistics and metrics of client inquiries

This is a research position and not a technical IT role.


Knowledge And Experience

  • Strong interpersonal, reading and written communication skills
  • Business level English (reading, writing and spoken) and also fluency in Koreanw



  • Experience in a similar field or has conducted research extensively as part of a degree or the working environment. Applicants without experience can apply as training will be provided
  • Good PC skill would be advantage
  • Multiple language skills will be a plus


We offer experience working in dynamic, professional, fast paced environment, friendly and multicultural colleagues.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of gender, civil status, family status, sexual orientation, religion, age, disability, race or membership of the travelling community.

Additional Information

  • Schedule Full-time
  • Shift flexibility - available to work flexibly on shifts from 09am to 11pm

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