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19000142 Requisition #
Job Purpose

The successful candidate will work in Global MSSQL DBA team with focus on Production Support, performance, tuning, design, deployment and support of Microsoft SQL Server Database in a fast paced and dynamic environment.  This role will be engaged in Agile development cycle to support development, QA and implemented along with firm ITIL processes.  This roll will be involved in major projects to assist database and application solution strategy, technical design, architecture and support for carrying out the implementation of current firm strategies.


This role requires a technology enthusiast with strong technical, organisational and analytical skills. You will be responsible for ensuring that the SQL Database is performant, secure and stable. You will be expected to troubleshoot and resolve third line incidents and problems across the IT architecture.

The role covers DBA tasks as well as maintaining and administering the overall infrastructure alongside the Global MSSQL DBA Team. You will also be responsible for the change and release management process for software developments and implementations.
  • Provide production support for database environment in accordance with agreed service levels, standards and processes
  • Proactively manage and monitor the database environment to minimise business disruption and identify and drive initiatives to improve the quality and effectiveness of the database services
  • Work closely with infrastructure personnel, providing technical input to application design of solutions for business and infrastructure projects
  • Assist in the evaluation, planning and delivery of the migration and upgrade of existing database applications
  • Enhance and standardise internal toolsets, establish database engineering and certification framework
  • Ensure that assigned Global MSSQL DBA Team incidents are managed effectively and root-cause problem analysis is undertaken where appropriate to reduce the number and severity of; future operational incidents
  • Participate in knowledge transfer with other Global MSSQL DBA Team members to improve the effectiveness of whole team
Knowledge and Experience

  • Experience with MS SQL production support is essential. The candidate should be motivated, hands on, sensitive to risks and controls, work well under pressure and possess solid problem analysis/troubleshooting/design/performance & tuning skills
  • Good verbal and communications skills are essential as are project/time management skills
  • Demonstrable experience in Database Administration in MS SQL Server 2008R, 2012/2014/2016, and AlwaysOn
  • Demonstrable experience in support MS SQL Server on MS Windows Clustering, HA
  • Experience in troubleshooting and resolving database integrity issues, performance issues, blocking and deadlocking issues, replication issues, log shipping issues, connectivity issues, security issues etc.
  • Experience in Performance Tuning, Query Optimization
  • Experience in troubleshooting SQL Server related CPU, memory, I/O, disk space and other resource contention
  • Experience in backup/restore, recovery models, database shrink operations, DBCC commands, Clustering, Database mirroring and Replication
  • Experience in Powershell, other windows automation implementations
  • Solid knowledge of index management, integrity checks, configuration, patching, statistics
  • Proficient with windows server, security delegation, storage components (SAN and NAS)
  • Documentation skills for processes and procedures (creating KBs, runbooks, topology, etc.)
  • Familiar with ITIL framework and practice

  • Experience in SQL Server major version upgrade lifecycle with development team
  • Experience in Data Center migration project with good understanding design, architecture, capacity aspects
  • Experience in Infrastructure-as-code type engineering projects

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