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19000713 Requisition #
Job Purpose

ICE NGX Inc, is looking for a Market Operator who will provide gas scheduling, reporting, index verification, price settlements and software support to the ICE NGX customer base, numbering over 250 companies.

  • Field incoming customer calls pertaining to trading and clearing issues as relating to ICE NGX’s proprietary clearing software and/or ICE trading and administration software used in the support of the 250+ customers of ICE NGX
  • Calculate and publish daily price marks for over 50,000 natural gas, power and crude instruments
  • Nominate, schedule, and confirm all physical transactions to the applicable natural gas and crude oil pipelines
  • Develop and distribute statistical data queries as requested by clients of ICE NGX
  • Provide support to ICE NGX internal customers
  • Verify accuracy of ICE NGX invoices and published natural gas indices
  • Monitor the ICE NGX products on the ICE trading system and day-to-day market trading activity, providing settlements and statistical daily summaries
Knowledge and Experience
  • Minimum 3+ years’ professional experience
  • Working knowledge or training in the natural gas industry, specifically in the area of physical natural gas scheduling, gas control, help desk support and pipeline nominations preferred
  • Analytical and organizational business-oriented skill set
  • Excellent interpersonal and telephone customer service and communication skills
  • Ability to work in a team environment and act independently as required
  • Experience with Microsoft Office, specifically MS Excel, MS Word and MS Access
  • Available for shift, weekend and on call working hours

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