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starts with great people.


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"Our people, who are our greatest
asset, make what we do possible."
- Jeffrey Sprecher, CEO


Help transform markets anywhere around the globe.


Operations Support Analyst

19000709 Requisition #
Thanks for your interest in the Operations Support Analyst position. Unfortunately this position has been closed but you can search our 180 open jobs by clicking here.
Knowledge and Experience

  • Excellent verbal and written communication skills
  • Systems/Application support experience OR Associates/Bachelor’s degree
  • Ability to be organized and decisive while under pressure, when managing urgent and critical production issues as and when they occur
  • Team Player - able to interface/liaison effectively with a variety of technical/non-technicalcontributors throughout the organization
  • Logical approach, critical thinking and analytical problem-solving skills with the ability to identify the root cause(s) of a problem
  • Demonstrate reliability, flexibility, and attention to detail

Experience with the following industries/technologies is a PLUS:

  • Financial markets, trading and clearing systems
  • Technology and/or application support
  • Network and network forensic analysis (packet capture analysis)
  • FIX Protocol
  • Java, Visual Basic, MQ, SWIFT, shell scripting
  • Ability to debug/write shell scripts. Basic knowledge about Java Coding/Debugging. Ability to look at logs/stack trace to debug issues
  • Proficiency in Bash, Solaris, Linux, UNIX operating systems
  • Experience with enterprise monitoring solutions
  • Understanding and working knowledge of TCP/IP, UDP and Multicast technologies
  • Working knowledge of internetworking and various LAN/WAN technologies
  • Working knowledge of router, switch, firewall, and proxy technologies: Apache, Akamai (CDN), DNS, LDAP, MySQL

Intercontinental Exchange, Inc. is an Equal Opportunity and Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin or ancestry, age, disability or veteran status, or other protected status.


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