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Product Support Specialist

📁
Operations
📅
19000129 Requisition #
Thanks for your interest in the Product Support Specialist position. Unfortunately this position has been closed but you can search our 177 open jobs by clicking here.
Knowledge and Experience
  • Knowledge of the financial markets and associated terminology with previous experience in a relevant role
  • Strong understanding of ICE Data Services real-time product suite
  • Strong technical acumen including a understanding of networks, core computing concepts and experience with Unix and Unix scripting
  • Exposure to front office trading/market data environments, ideally in a client/business facing role.
  • Outstanding communications and presentation skills
  • Ability to act with urgency and understand client impacts and required responses
  • Track record of collaborating with multiple teams to achieve objectives
  • Excellent problem solving and planning skills
  • Able to multitask and take command of situations with confidence and control
  • Proven success working in a team environment
  • Positive attitude and deep customer service orientation
  • Ability to travel when required.
  • BA or BS (or equivalent) required

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