QA Analyst
Job Purpose
Intercontinental Exchange, Inc. (ICE) presents a unique opportunity to work with cutting-edge technology and business challenges in the financial sector. This role will be part of a QA team responsible for functional testing and support of global corporate tools to support various teams throughout the organization. The QA Analyst will test, analyze and understand business requirements.
Responsibilities
- Test and support applications in a range of global software platforms (e.g. ServiceNow and Salesforce) and various other corporate systems and tools
- Collaborate with other internal groups to understand and analyze business and functional requirements to mitigate risk
- Communicate with internal customers in non-technical terms and propose solutions
- Work on multiple projects from requirements gathering phase through to development and functional testing, user acceptance testing, deployment to production and post go live releases
- Participate in meetings and organize work and/or training sessions around new software being introduced into the ICE technology environment
- Write and maintain test cases of the highest quality
Knowledge and Experience
- 1+ years of experience in a testing capacity / role
- Experience using a test management application, such as HP ALM, TestComplete, Zephyr, TestRail
- Strong demonstrable experience in functional system testing and systems integration testing
- Problem solving
- Strong time management
- Attention to detail
- Strong communication and interpersonal skills
- Ability to work independently as well as within a team environment
- Ability and eagerness to learn new technologies and tools
- Scheduling flexibility required
Preferred, but not required:
- Experience in testing Salesforce and ServiceNow applications, or any similar cloud-based platform is highly desirable
- Experience with any of the following technologies / tools: Python, SOAP / REST, XML, SharePoint, SOAP UI / Postman, SQL, JIRA
- Previous test automation experience with Python/Selenium
- Some form of customer-facing or consulting experience
- Experience working as part of a global team, working across multiple time zones
