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Telecom Analyst II - Telecommunications Sourcing

20000861 Requisition #

Job Purpose


The Telecom Expense Management (TEM) team is looking for a highly motivated, organized, honest, and proactive individual with excellent analytical skills, communication skills, and business acumen to join our team. The TEM team manages the global telecom sourcing process: supplier relationship management, request for quote (RFQ) process, contract negotiations and review, and inventory management.


The Telecom Analyst II will be responsible for global telecom sourcing. Working directly with our Sales and Engineering teams to determine requirements and initiate bids with multiple vendors to determine the best solution and pricing. Manage the telecom circuit cycle: quoting, ordering, and implementation to ensure efficiency and best practice.  This includes contract negotiations, sustaining vendor relationships, maintaining a global inventory, resolving disputes, order tracking, and reporting. This position will work directly with Operations, Sales, Engineering, and Procurement.



  • Initiate and track vendor bids while working in parallel with Sales and Engineering with real time reporting
  • Analyze vendor bids and facilitate fact-based selection, going back to vendors with redesigns and negotiating for better pricing, and maintaining a global quoting database
  • Vendor relationship management - support best practices for the ongoing management of the global vendor portfolio which include; contracts, contacts, renewals, inventory, spend and vendor performance
  • Develop qualified competitive sources of suppliers and opportunities through a continuing comprehensive financial and market review
  • Assess supplier capabilities and identify new suppliers as needed
  • Review and confirm standards of items such as contracts, MSA, and SOW
  • Manage suppliers against contracted obligations/service levels and business expectations
  • Resolve supplier implementation issues
  • Establish and manage the governance processes with suppliers and outsourced partners for categories in scope
  • Maintain industry knowledge and proactively stay current
  • Identify opportunities to improve processes and streamline work
  • Collaborate with other teams including the Business, Operations, and Global Procurement
  • Review KMZ/KML files



Knowledge and Experience

  • Bachelor's degree or equivalent experience and 7+ years of related experience or a Master's degree and 3+ years of experience
  • 5+ years of experience in Telecom Procurement
  • 5+ years of experience working directly with global telecommunications suppliers
  • 5+ years of experience in implementing and negotiations
  • Knowledge of telecommunications services and engineering
  • Excellent communication skills
  • Advanced level knowledge of Excel
  • Familiarity with reviewing KMZ/KML routes
  • Experience reviewing contracts and quoting
  • Ability to adapt and understand new processes
  • Analytical ability to organize, evaluate, and present complex data
  • Ability to work independently with minimal supervision while also being able to work with other teams
  • Knowledge of ServiceNow is preferred




Intercontinental Exchange, Inc. is an Equal Opportunity and Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin or ancestry, age, disability or veteran status, or other protected status.

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