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Telecom Analyst II - Telecommunications Sourcing Specialist

19000813 Requisition #
Job Purpose

The Telecom Expense Management (TEM) team is looking for a highly motivated, organized, honest, and proactive individual with excellent analytical skills, communication skills, and business acumen to join our team. The TEM team manages the global telecom sourcing process: supplier relationship management, request for quote (RFQ) process, contract negotiations and review, and inventory management.

The Telecom Business Analyst II will be responsible for global telecom sourcing. Working directly with our Sales and Engineering teams to determine requirements and initiate bids with multiple vendors to determine the best solution and pricing. Manage the telecom circuit cycle: quoting, ordering, and implementation to ensure efficiency and best practice.  This includes contract negotiations, sustaining vendor relationships, maintaining a global inventory, resolving disputes, order tracking, and reporting. This position will work directly with Operations, Sales, Engineering, and Procurement.

  • Initiate and track vendor bids while working in parallels with Sales and Engineering with real time reporting. Includes analyzing vendor bids and facilitate fact-based selection, going back to vendors with redesigns and negotiating for better pricing, and maintaining a global quoting database
  • Ongoing vendor relationship management - support best practices for the ongoing management of the global vendor portfolio which include; contracts, contacts, renewals, inventory, spend and vendor performance
  • Develop qualified competitive sources of suppliers and opportunities through a continuing comprehensive financial and market review. Assessing supplier capabilities and identify new suppliers as needed
  • Review and confirm standards of items such as contracts, MSA, and SOW. Managing suppliers against contracted obligations/service levels and business expectations
  • Resolve implementation issues the various suppliers and track these problems through closure
  • Establish and manage the governance processes with suppliers and outsourced partners for categories in scope
  • Maintain industry knowledge and proactively stay current
  • Identify opportunities to improve processes and streamline work
  • Collaborate with other teams including other teams such as the Business, Operations, and Global Procurement
Knowledge and Experience
  • Languages Proficiencies: English and Mandarin
  • Bachelor's degree or equivalent experience and a minimum of 7 years of related experience or a Master's degree and a minimum of 3 years’ experience
  • 3+ years of experience in Telecom Procurement
  • 3+ years of experience with working directly with global telecommunications suppliers
  • 3+ years’ experience in implementing and negotiations
  • Knowledge of telecommunications services and engineering
  • Excellent written and oral skills
  • Advanced level knowledge of Excel
  • Familiarity with reviewing KMZ/KML routes a plus
  • Knowledge of ServiceNow a plus
  • Experience reviewing contracts and quoting
  • Ability to adapt and understand new processes
  • Analytical ability to organize, evaluate, and present complex data
  • Ability to work independently with minimal supervision while also being able to work with other teams

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